Reviews

rusty mascot cartoon

What Our Customers Say About Us

Real stories from New Hampshire homeowners who’ve experienced the power of loyalty firsthand.

Google star 1Google star 2Google star 3Google star 4Google star 55.0
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Top Rated Service
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Posted on Google Google
Karen Woodman profile picture
Karen Woodman
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Troy came right away and trouble shot our issue with a burned out kitchen light. It turned out to be a bigger job than expected but he remained pleasant and completed the job in a timely manner. I would definitely called them again if I need any electrical work done.
Posted on Google Google
Livin'-Large profile picture
Livin'-Large
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I contacted Loyal Lab about doing all the wiring in my new (detached) garage. They responded very promptly to my initial request for a quote. I met with Clay, we went over the entire scope of the job, discussed many of the details, he took notes, returned to his office, and provided a quotation that same day. I thought the quoted price was reasonable and acceptable. (I did not get a second quote, but rather based my decision on previous discussions with two other electrical contractors.) Clay's estimate of when the job would start and the duration was much better than what I had heard from other contractors in the area. The job took about half a day longer than originally expected - that was not a problem and it was reasonable. The crew that performed the work showed up at a decent hour each day, worked a full day, cleaned up at the end of each day, and they conducted themselves professionally. The crew contacted me to quickly resolve a few questions during the installation. The installation went pretty smoothly. Electrical inspections went very well. The quality of work was very good, in my opinion. All in all, my experience with Loyal Lab was much better than any other contractors (electrical or other trades) on the construction of building my new garage. The quote was sufficiently detailed, the price was acceptable, the schedule was excellent, and the results were very good. I'm happy. Yes, I would recommend talking with them for your next electrical project. [Note that Loyal Lab did not install the "service" (meter or breaker box). That was done by another electrical contractor that I would not hire to do what Loyal Lab did.]
Posted on Google Google
Susan Mistretta profile picture
Susan Mistretta
8 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had several small electrical jobs that needed to be done. They were quick to respond to my initial request, came same day to issue a quote, and one week later completed the job. They know their job and I love the results.
Posted on Google Google
Mary Curtis profile picture
Mary Curtis
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Definitely on the expensive side, but Troy and Ben were right on time, very friendly, and took care of our light switches/ceiling fans quickly. They were so sweet to our son who had lots of questions and they even left him some stickers!!
Posted on Google Google
Jeanne Degen profile picture
Jeanne Degen
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Troy was On time, very professional electrician with great people skills. Reasonable price and excellent service. Highly recommend this company
Posted on Google Google
James Hall profile picture
James Hall
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend! Professional technician’s.
Posted on Google Google
J Poulin profile picture
J Poulin
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What a difference going with a locally owned company. I had the Mr. Electric, Heritage, etc experience and wanted to find someone local who wasn't going to upsell, try to talk me into a service contract or try to rip me off. Troy was superb, arrived right on time and he was able to diagnose the issue in short order and made sure everything was working before leaving. The price was very reasonable and he even explained that all his work came with a one year warranty. Highly recommend and would definitely use them again.
Posted on Google Google
Cyn Bir profile picture
Cyn Bir
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly, efficient and reasonable prices. Justin came in and did the job beautifully!
Posted on Google Google
Matthew Rossiter profile picture
Matthew Rossiter
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin and his partner(whose name I forgot, I apologize) were outstanding! They understood the work I was looking to have done, gave me a very reasonable quote, and were able to finish the project the same day. In addition, they willingly changed a very high up lightbulb in my garage for no extra charge. I will definitely be using their services in the future for any other electrical needs!
Posted on Google Google
Chris Hewins profile picture
Chris Hewins
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Troy was exceptional today on his service call to my house. He walked me through everything as he worked, explaining what he was doing and why, giving me a real peace of mind - the insight was genuinely helpful for any future projects, as well. Quality work, clear communication and a friendly, patient approach throughout. I highly recommend Loyal Lab and we'll be calling them again for future project.