We have changed the name, logo and colors of Quality Electric to Loyal Lab Electric & Generators.
We have changed our name for a few different reasons, most of which have to do with our old name not reflecting who we are as a company beyond the kind of work that we do. You can find more information by watching our name change reveal video here.
No, absolutely not. Loyal Lab (and Quality Electric) are both owned by Eric Hope and no one else. He has lived in the seacoast area his entire life and has no plans to sell the company.
No. The name change is 100% the choice of Eric, the owner.
That is not just any dog, that’s Rusty. He was the owner’s dog during a crucial part of his life and he wanted to find a way to both honor him and show that our customers can expect the same type of loyalty that Rusty gave to Eric’s Family.
Yes. Any estimates, invoices, warranties or other agreements made by Quality Electric will be honored by Loyal Lab Electric & Generators. There has been no ownership or management change.
Yes. Any estimates, invoices, warranties or other agreements made by Quality Electric will be honored by Loyal Lab Electric & Generators. There has been no ownership or management change.
As you can imagine, wrapping trucks with our new logo is very time consuming/expensive so we have decided to slowly roll out the new truck designs over the next few months so it is very likely that you may see both trucks driving around or even at your house when your appointment day comes.
Any phone number or email address that you have used to contact Quality Electric still goes to Loyal Lab Electric & Generators.
Loyal Lab Electric & Generators proudly serves properties within a 25-mile radius of Somersworth, NH. In New Hampshire, we provide electrical and generator services throughout Strafford County including Dover, Rochester, Somersworth, Durham, Barrington, Farmington, Milton, Rollinsford, Madbury, Lee, Strafford, and New Durham. We also serve Rockingham County communities including Portsmouth, Newmarket, Exeter, Stratham, Greenland, Newfields, Newington, North Hampton, Rye, East Kingston, Epping, Nottingham, and Fremont, as well as Wakefield and Brookfield in Carroll County. In Maine, we service York County towns including Kittery, Eliot, South Berwick, Berwick, York, North Berwick, Lebanon, Sanford, Wells, and Ogunquit. If you’re located in the Seacoast region of New Hampshire or Southern Maine and don’t see your town listed, please contact us – we’re happy to discuss serving your area.
Yes we do! Dover NH one of our core service areas. We are located in Somersworth NH so many of our customers come from Dover, Rochester and Somersworth NH.
Yes we do! Rochester NH one of our core service areas. We are located in Somersworth NH so many of our customers come from Dover, Rochester and Somersworth NH.
Yes absolutely! We specialize in Generac Generator installations in the Portsmouth, Dover and Rochester area as well as many other surrounding towns and cities!
Yes, Durham being so close to our core service area of Dover, Somersworth and Rochester NH is well within our 25 Mile radius
We generally service an area covering about a 25 Mile radius from our office in Somersworth NH but this acceptance can be made depending on project and scheduling.
Yes, are licensed, insured and certified by Generac to install generators in Maine as well as NH.
Absolutely! We are licensed and insured to work in Maine or NH for both general electrical services as well as Generac Generator installations.
Our Service call fee is the same regardless of the location of the project.
We do light commercial work for local business owners.
Yes
Yes
The owner carries a Master Electrician license in both NH and Maine. All of the electricians who work at Loyal Lab Electric & Generators have the appropriate licenses which consist of a variety of Master, Journeyman or apprentice depending on their roles.
Yes, all of our employees have passed background checks and drug screening.
Yes absolutely. The safety and security of our employees is of the upmost importance to us.
We are licensed Master Electricians in Maine which is what the state requires to electrical work in exchange for payment in Maine and NH.
We have over 50 Years of collective experience in the residential electrical field.
Yes, NH and Maine both require a code update course when the new National Electrical code cycle begins in order to maintain our license.
No, we are a non union privately owned and operated company.
We offer same day appointments if they are available.
We understand the importance of responding quickly during electrical emergencies so we will always do our best to respond the same day if time allows.
Smoke, sparks, electrical burning smell, no heat during the winter or no power.
We do our best to respond as quickly as possible but will never put our employees in harm’s way during inclement weather.
Call Loyal Lab Electric or your current electrician immediately.
Unfortunately we currently do not have the available man power to cover weekend emergencies at this time.
This can be a tricky question to answer, so we always recommend a free in home generator consultation with one of our experts. However most homes in NH and Maine can fully operate their entire home (within reason) with a 16KW+We are authorized Generac Dealer, Installers and Service Technicians.
This is a great question and has a few different layers, the actual physical installation part usually takes 1-3 days depending on the complexity of the project. However the entire planning and execution may take 2-4 weeks from time of signed agreement to finished installation depending on how many trades and inspections need to be coordinated.
There can be quite a few things involved in these projects, especially if there is not already a propane or natural gas fuel supply on site near the generator location. We have an article on our website that covers what goes into a generator installation, you can find it here! Generator Installation Guide
Yes, almost all generator installations in NH and Maine will require permits.
Absolutely! During your free in home generator consultation we will go over all the options. Including size, location and helpful add ons.
Loyal Lab Electric & Generators offers a full turnkey generator installation. If you don’t want to deal with the hassle of calling and scheduling multiple contractors (Gas, Excavation etc) we can take care of everything!
In most cases the generator only needs to be 18” off the building. There are other things that can impact this like door, windows intakes and exhausts as well as some local codes that require more distance.
We do our best to cover our tracks, there can be an extensive amount of digging that goes on during your installation so the lawn may need some time to recover but there should never be any permanent damage.
Yes we do! We have a financing partner that offers a variety of different payment options.
Yes, generators can safely be installed in homes with septic systems as long as the correct care is taken during the planning stages of the project.
This is a great question and honestly one that comes up so often! A stand by generator is exactly like it sounds. A generator that is on stand by! Ready to start and transfer power automatically when the power goes out, whether you are home or not. A portable generator is like the other lawn equipment you may have in your shed. Its on wheels and runs off gasoline. When the power goes out you have to wheel it out, start it up and plug it in. This can be a great and inexpensive way to power your home during an outage if you are physically capable of handling the machine. If you want to learn more about our portable generator systems…check out this video on our Youtube Channel!
This can usually be a hard one to answer without doing an on site evaluation. There are so many things that can impact the cost but generally a full automatic setup ranges from $10k-$25K depending on size, fuel supply and site conditions.
We are authorized Generac Dealer, Installers and Service Technicians.
Yes, we have chosen Generac as our primary generator after over a decade of installing various brands.
Yes, you do not have to have your generator installed by Loyal Lab to have it serviced by us.
Yes, We can service generators anywhere in our service area.
Generac recommends annual maintenance, some customers can get away with biannual but with the harsh winters we experience here in New England we recommend annual.
Oil change, spark plug replacement , air filter change, thorough enclosure cleaning and testing.
Yes we can repair any Generac Generator in the Rochester, NH area.
Yes, we are certified Generac Service Techs. We do not service other brands at this time.
If your generator fails to start during a winter storm, it’s safe for you to go outside. You should reset your unit and see if that does the trick. If you are not sure how to do that we put together a video on our Youtube Channel to show you. Check it out here!
There are so many different reasons this could be happening. The most common ones are a bad battery or fuel supply issues. The most common fuel supply issue that we come across is a frozen fuel regulator. Which can usually be cleared by removing any snow from the regulator and trying to start it again.
Newer model Generacs will have a maintenance reminder that will trigger automatically when its time. Also if you haven’t had it done in a year or two … .This is your reminder that its time!
YYes we are authorized Generac Service Techs so we can take care of any Generac issues you may have.
We do have an inventory of most basic Generac parts to help keep you up and running.
The lifespan of a whole-house generator can vary greatly depending on the use and maintenance of the individual unit as well as the environmental conditions. The average is about 15-25 years. If your unit is used frequently or in a coastal area they tend to be closer to the 15 year mark.
Absolutely! If you have a portable you should be testing it every couple months at least to ensure it runs when you need it. Most automatic generators have a test feature called an exercise timer. It will start either weekly or by-weekly all on its own and run for about 10 minutes. This is important because if there is an issue you want to notice it during its exercise time NOT during an actual outage.
You can depend on us to for all of your electrical needs. We are here whenever you need us.
Our friendly staff are happy to help with any electrical need you have.
We use the safest and best equipment in the industry for every electrical project.
We will exceed your expectations and guarantee satisfaction.
